General Terms and Conditions

Due to the fact that Jewellery is worn next to the skin, for Health and Hygiene Reasons, we do not accept returns. Also it is a fair policy to have so that all our customers can be assured that the jewellery they receive from us is absolutely brand new. We go to great lengths to check every piece before it is dispatched, and have a three tier checking system before dispatching orders.

Delivery Costs

• If ordered before 2pm we will post the same day.
• Delivery for standard 1st class is £1.50 per item, £2.50 for 2 items and then an additional £0.50 per item after that.
• A reduction of £0.15 will be given for standard 2nd class delivery.
• Insurance does not come with standard postal option which is why we recommend Recorded Delivery, the item can be tracked and a signiture is required.  This is an extra £1.50.
• Please note that all items are delivered in bubble envelopes with no return address (just in case it is for a loved one at the same address), we do however offer to deliver at a different address.